Term of use
& POLICIES
CANCELLATIONS
To hold any appointment a card on file is required to ensure all policies are upheld.
A minimum 48-hour notice is required to cancel or change any appointment. Cancellations without proper notice prohibit other clients to be able to fill that spot and leave large unpaid gaps in our artist's schedules. Appointments cancelled/rescheduled after the 48-hour notice period will be charged 50% of total scheduled services. Reschedules or cancellations made within 24 hours of scheduled appointment & no-shows will be charged 100% of total services. Card on file will be automatically charged.
We understand life happens and sometimes you need to cancel last minute due to an emergency. We do our best to give grace in these types of situations, but do track all late cancellations and no-shows in order to ensure our policies are not abused.
Late Fees: ALO has a 15 minute grace period, as most artists are booked with appointments the whole day, after 15 minutes a $25 late-fee will be applied to your total. If you arrive more than 30 minutes late, you may be asked to re-schedule your appointment and a no-show fee will be applied.
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SERVICE ADJUSTMENTS
ALO Hair Studio will happily adjust any service as long as we are notified within one week following your appointment- on the unlikely occasion that you are unhappy with your end result. The adjustments will be provided by the same stylist, if another is requested, the full charge will apply. If you contact us beyond this one week period, adjustments will be full price. Any adjustments requested that are not within the original consultation may result into additional charges or may be considered a new service. All pre-paid deposits are non-refundable but can be applied to any future service. If you cancel/ reschedule your appointment after the 48-hour notice period you automatically forfeit your deposit and will be required to pay another deposit before you can re-book.
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PRICING
Our prices vary by stylist and are based upon demand of time, skill and technique.
Most services are a la carte and do not include any finishing services or add on treatments.
Consultations are required for Creative and Corrective Color services as well
as extensions. A deposit will be required upon booking for all new color clients.
-Please note Debs prices are not reflected online and is bookable at $150 per hour. please schedule a virtual consult for total hair investment.
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GRATUITIES
For your convenience ALOBLOW and ALO Hair Studio accepts gratuities from cash or via Venmo. The links to our team’s Venmo accounts are displayed at each location and at the links below:
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YOUR SALON EXPERIENCE
Scheduling your appointment: If you are a new client to ALO and would like to schedule with us, please fill out the "New Guest Application" above. This will be the start of your consultation process. We will be in contact with you within 48 hours to schedule.
If booking online, when selecting your coloring experience, keep in mind we don't follow your usual "full foil/partial foil" verbiage. What that means is each and every client receives a unique service depending on their previous hair history and end goal.
We have included timing for a "finishing" service when booking your online color. Please specify in your notes at booking whether you would like a haircut (blowout included) or just a blow-dry with your service. We do not allow color services to leave wet or we can not guarantee your color. You can always choose the "dry-off" option that is free of charge and will allow us to rough dry your hair just enough so you can see your color without a full finish or style.
If you have any questions about how to schedule you can always give us a call or send us a message! We can't wait to see you!
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ENVIRONMENTAL STEWARDSHIP FEE
As a client of ALO, you are doing your part in keeping our studio as carbon neutral as possible. A $2 Environmental Stewardship Fee will be added to each visit to ensure your beauty waste is recycled properly. We sincerely thank you for your partnership!
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TERMS & CONDITIONS
AGREEMENT BETWEEN USER AND WWW.ALOBLOW.COM AND WWW.ALOHAIRSTUDIO.COM.
Welcome to www.aloblow.com and www.alohairstudio.com. Both www.aloblow.com and www.alohairstudio.com (the “Site”) are comprised of various web pages operated by ALOBLOW and ALO Hair Studio, L.L.C. (“ALOBLOW and ALO Hair Studio”). www.aloblow.com and www.alohairstudio.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.aloblow.com and www.alohairstudio.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.aloblow.com and www.alohairstudio.com are E-commerce Sites
This website is provided as an informational venue to our clients & prospective clients. It provides information on our business, culture, staff and mission statement.
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ELECTRONIC COMMUNICATIONS
Visiting www.aloblow.com and www.alohairstudio.com or sending emails to ALOBLOW and ALO Hair Studio constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
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YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that ALOBLOW and ALO Hair Studio is not responsible for third party access to your account that results from theft or misappropriation of your account. ALOBLOW and ALO Hair Studio and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. ALOBLOW and ALO Hair Studio does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.aloblow.com and www.alohairstudio.com only with permission of a parent or guardian.
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LINKS TO THIRD PARTY SITES/THIRD PARTY SERVICES
www.aloblow.com and www.alohairstudio.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of ALOBLOW and ALO Hair Studio and ALOBLOW and ALO Hair Studio is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. ALOBLOW and ALO Hair Studio is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by ALOBLOW and ALO Hair Studio of the site or any association with its operators.
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Certain services made available via www.aloblow.com and www.alohairstudio.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.aloblow.com and www.alohairstudio.com domain, you hereby acknowledge and consent that ALOBLOW and ALO Hair Studio may share such information and data with any third party with whom ALOBLOW and ALO Hair Studio has a contractual relationship to provide the requested product, service or functionality on behalf of ALOBLOW and ALO Hair Studio, www.aloblow.com and www.alohairstudio.com users and customers.
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NO UNLAWFUL OR PROHIBITED USE/INTELLECTUAL PROPERTY
You are granted a non-exclusive, non-transferable, revocable license to access and use www.aloblow.com and www.alohairstudio.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to ALOBLOW and ALO Hair Studio that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site.
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You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
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All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of ALOBLOW and ALO Hair Studio or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. ALOBLOW and ALO Hair Studio content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of ALOBLOW and ALO Hair Studio and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of ALOBLOW and ALO Hair Studio or our licensors except as expressly authorized by these Terms.
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LIABILITY DISCLAIMER
The information, software, products, and services included in or available through the site may include inaccuracies or typographical errors. changes are periodically added to the information herein. ALOBLOW and ALO Hair Studio and/or its suppliers may make improvements and/or changes in the site at any time. ALOBLOW and ALO Hair Studio and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the site for any purpose. to the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. ALOBLOW and Alo Hair Studio and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement. To the maximum extent permitted by applicable law, in no event shall ALOBLOW and Alo Hair Studio and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the site, or otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability or otherwise, even if ALOBLOW and Alo Hair Studio or any of its suppliers has been advised of the possibility of damages.Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. if you are dissatisfied with any portion of the site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the site.
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TERMINATION/ACCESS RESTRICTION
ALOBLOW and ALO Hair Studio reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Delaware and you hereby consent to the exclusive jurisdiction and venue of courts in Delaware in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
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You agree that no joint venture, partnership, employment, or agency relationship exists between you and ALOBLOW and ALO Hair Studio as a result of this agreement or use of the Site. ALOBLOW and ALO Hair Studio’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of ALOBLOW and ALO Hair Studio right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by ALOBLOW and ALO Hair Studio with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
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Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and ALOBLOW and ALO Hair Studio with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and ALOBLOW and ALO Hair Studio with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
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CHANGES TO TERMS
ALOBLOW and ALO Hair Studio reserves the right, in its sole discretion, to change the Terms under which Products, Services & www.aloblow.com and www.alohairstudio.com is offered. The most current version of the Terms will supersede all previous versions. ALOBLOW and ALO Hair Studio encourages you to periodically review the Terms to stay informed of our updates.
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CONTACT US
ALOBLOW and ALO Hair Studio welcomes your questions or comments regarding the Terms:
ALO Hair Studio
3832 Kennett Pike
Greenville, DE 19807
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302-772-2656